Medical Assistant, Certificate Program (Online)

The Medical Assistant program is designed to provide students with the concept and skills to gain employment in an outpatient setting. Basic knowledge of coding and billing, insurance, and front office procedure, first aid procedures, preparing patients for exams, minor surgical procedures, and preparing and administering medications in health care settings are discussed. Upon completion of the program, students are prepared for an entry level career as a medical assistant in a variety of health care settings including private medical practices, hospitals, clinics, public health departments, and government health agencies or insurance firms.

Admission to the Program
Applicants must present:
1) An official High School Diploma or an official transcript from each college and university attended.
2) A completed Application for Admission form.

Objectives
The objectives of the Administrative Medical Assistant Online Program are to:
● Provide students with the basic knowledge of Allied Health
● Prepare students with the basic knowledge of the Human Anatomy, Medical Terminology, and Pharmacology.
● Prepare students with an understanding of the legal/ethical and regulatory issues in health information.
● Introduce the students to the various methods of organizing material and Office procedures for a professional setting.
● Provide skill in the use of words, gestures, tone of voice, facial expressions, listening skills, and overall physical appearance to better communicate message and develop professional relationships in the workplace.
● Prepare the students with the knowledge of transforming information such as diagnosis, procedures, medical services, and equipment into universal alphanumeric codes.
● Provide students with the basic knowledge on health insurance industry.
● Prepare students with the basic knowledge on reimbursement methodologies and processes.
● Provide students with the basic knowledge on Health Industry Billing Processes such as:
o A/R and Collection Concept
o Government Carriers (Medicare, Medicaid, and TRICARE), Blue Cross/Blue Shield, Commercial Insurance Carriers, Workers’ Compensation)
● Provide students with the basic knowledge of Medical Transcription
● Prepare students to acquire a position as a Medical Administrative Assistant
● Express the importance of growing a Christ-like character as a pivotal component of preparation for service across a range of callings.

Learning Outcomes
Upon completion of the Administrative Medical Assistant Coding Online Program, students will be able to successfully:
 Demonstrate knowledge on Allied Health profession
 Demonstrate knowledge of the Human Anatomy and Physiology
 Demonstrate the skill in using medical terminologies in relation to the Human anatomy and Physiology, diagnosis, procedures, and medical equipment
 Use skill to Transcribe medical information such as diagnosis, procedures, medical services and equipment into universal alphanumeric codes
 Demonstrate knowledge of the health insurance industry
 Demonstrate skill in the use and preparation of reimbursement forms in the health industry and handle claims with government healthcare carriers.
 Apply and comply with the legal/ethical practices/issues in health information  Use skill to type the audio dictations of doctors-patient interaction, and create reports that make up patient’s medical records.
 Provide students with the knowledge of performing first aid, preparing patients for exams, minor surgical procedures, and preparing and administering medications.

Requirement for the Certificate of Completion (Hours)

To receive a Certificate of Completion, a student must:
1) Satisfactorily complete the required courses listed below
2) An attempt of all required assignments
3) A passing score of 70% or higher on all chapter review exams
4) A passing score of 70% or higher on final exam
5) An overall final course score of 70% or higher

All students are required to take the total of 739 hours of the courses as follows:

Core Course Requirements:  Hours
HSC 201 Introduction to Allied Health  9
HSC 301 Fundamentals of Human Anatomy and Physiology  18
HSC 302 Basic Medical Terminology  27
HSC 303 Introduction to Pharmacology  9
HSC 304 Introduction to Health Services and Information Systems  9
HSC 305 Health Information Processes  9
HSC 306 International Classification of Diseases   36
HSC 307 Current Procedural Terminology Coding   36
HSC 401 Introduction to Claims Processing   18
HSC 402 Data Applications and Healthcare Quality  36
HSC 403 Health Insurance and Reimbursement Processing  90
MAO 711 Law, Ethics and Confidentiality in Allied Health  9
MAO 712 Computer Applications  9
MAO 713 Business & Technical Writing  9
MAO 714 Interpersonal Communications  9
MAO 715 Medical Transcription  18
MAO 720 Clinical Procedure Theory  18
MAO 730 Medical Surgical Procedures  90
MAO 740 Clinical Procedures  120
MAO 750 Externship  160
Totals  739

Course Description:

HSC 201: Introduction to Allied Health
This course introduces the different Allied Health professions such as pharmacy technicians, medical assistant, phlebotomist, dispensing opticians and surgical technologist. HSC 301: Fundamentals of Human Anatomy and Physiology
This course provides an overview and perspective of the human body structure and function. Topics include a survey of all major systems of the human body, their structure and function. The connections and inter-working relationships among systems are introduced. Lab work includes computer exercises and simulation activities, as well as observation related to topics covered.

HSC 302: Basic Medical Terminology
This course introduces the elements of medical terminology. The basic foundations of words used to describe the human body and its conditions, terminology for medical procedures, and names of commonly prescribed medications. Spelling, pronunciation and meanings of terms used in a professional healthcare setting are covered, as is recognition of common abbreviations.

HSC 303: Introduction to Pharmacology
This course introduces pharmacologic agents as it relates to medical diagnosis. The focus is on the basic principles of biophysics, biochemistry and physiology, as related to the mechanisms of drug action, biodistribution and metabolism. Topics covered include: mechanisms of drug action, dose-response relations, pharmacokinetics, drug delivery systems, drug metabolism, toxicity of pharmacological agents, drug interaction and substance abuse. Selected agents and classes of agents are examined.

HSC 304: Introduction to Health Services and Information Systems
This course covers the Interrelationships among system components and care providers. The history, organization and current issues in the U.S. healthcare delivery system, licensing, accrediting and regulatory compliance activities, the importance of financial and quality management, safety and security, and the role of health information professionals are discussed.

HSC 305: Health Information Processes
This course introduces health information functions such as content and format of records; retention and storage requirements; indexes and registries; and forms design. Relationships among departments and clinical providers within a healthcare system are explored, and management concepts are introduced. Hardware, software and communication technology are used to complete health information processes. Fundamentals of database management are applied to health information examples. Practice exercises support learning.

HSC 306: International Classification of Diseases
This course covers principals, guidelines, definitions and coding conventions of the International Classification of Diseases-10-Procedural Coding System (ICD-10-PCS). Coursework is designed to help students gain experience needed for accurately dissecting operative reports and building codes in ICD-10-PCS. Principles and guidelines for using the ICD-10-Clinical Modification (ICD-10-CM) system to code diagnoses are introduced. Patient records and exercises using coding manuals and software tools provide practice in coding and sequencing diagnoses and procedures. Coding ethics, data quality and application of coding principles to electronic record systems are explored.

HSC 307: Current Procedural Terminology Coding
This course presents the principles of Current Procedural Terminology (CPT-4 or most current version), used to code procedures performed by healthcare providers. Through practice exercises, students assign procedure codes and apply guidelines for assignment of Evaluation and Management (E/M) codes and modifiers to case examples. The purpose and use of the Healthcare Common Procedure Coding System (HCPCS) are reviewed. Application of coding principles to an electronic record system is explored. This course covers advanced coding techniques and guidelines from the Current Procedural Terminology code set and the International Classification of Diseases. Students code complex case studies and medical reports by utilizing manuals and software tools. Coding theory is used to examine principles and application of coding systems

HSC 401: Introduction to Claims Processing
This course introduces students to the reimbursement and payment methodologies applicable to healthcare professionals. Students are introduced to the forms, processes, practices, and the roles of health information professionals.

HSC 402: Data Applications and Healthcare Quality
This course explores use of information technologies for data search and access. Principles of clinical quality, utilization review and risk management are introduced, as are organizational approaches, and regulatory and accreditation implications of quality assessment activities. Methods, tools and procedures for analyzing data for variations and deficiencies are examined and used. Research techniques and statistical methods are applied to transform data into effective informational displays and reports to support a quality improvement program. Case studies

HSC 403: Health Insurance and Reimbursement Processing
This course covers the concepts related to insurance products, third-party and prospective payment, and managed care organizations. Issues of data exchange among patient, provider and insurer are analyzed in terms of organizational policy, regulatory issues and information technology operating systems. Charge master management and the importance of coding integrity are emphasized. Case studies.

MAO 711: Law, Ethics and Confidentiality in Allied Health
This course covers the legal and regulatory issues in healthcare practice, with emphasis on their application to healthcare information services and documentation of care. Students explore the rights and responsibilities of providers, employees, payers and patients in a healthcare context. Legal terminology pertaining to civil liability and the judicial and legislative processes is covered. Laws and regulations addressing release of information and retention of records are examined, as are the legal and regulatory issues surrounding confidentiality of information.

MAO 712: Computer Applications
This course covers basic knowledge of computer applications using Microsoft Word, Excel, PowerPoint and other computer office tools.

MAO 713: Business & Technical Writing
This course covers an introduction to the various methods of organizing material for a professional setting. Students will compose business documents using the ABC method. These include memos, emails, outlines, reports and proposals, descriptions, and organizing materials. Students will also work on honing their grammar skills.

MAO 714: Interpersonal Communications
This course enables students to learn how to improve the use of words, gestures, tone of voice, facial expressions, listening skills, and overall physical appearance to better communicate message. This course is designed to help develop professional relationships in the workplace.

MAO 715: Medical Transcription
This course explores basic processes in typing the audio dictations of doctor-patients, creating reports that make up patients’ medical records. The course covers the methods in correcting and editing dictation reports created by speech recognition software which electronically translates dictations into text.

MAO 720: Clinical Procedure Theory
The course covers the theoretical principles and clinical skills that are essential to working as a medical assistant. These tasks range from such things as greeting patients and getting information from them to administering injectable medication to patient teaching on various specialty procedures and their plan of care.

MAO 730: Medical Surgical Procedures
In this course, students will learn about assisting doctors and other healthcare professionals within an ambulatory care setting. Students will examine the role of a medical assistant within the major specialty areas and while helping with minor surgical procedures.

MAO 740: Clinical Procedures
This course covers simulated and practical experience to develop the skills needed for clinical externship as a medical assistant. Using the clinical skills kit, students will be able to perform the hands-on training for required skill sets. Students will demonstrate competencies in each clinical skill by recording the performance skill, or by performing the skill under the supervision of an approved proctor. Each skill must be successfully demonstrated and approved by a proctor or instructor to earn credit for the course and advance to the externship. All costs associated with this course are the responsibility of the student. These costs are not included in the tuition.

MAO 750: Externship
This is the final course of the Medical Assistant program. Student will complete 160 unpaid hours to develop and apply the skills learned to a real-life setting. Students are required to complete a daily journal of their experiences and document how they are meeting the course objectives. All costs associated with this course are the responsibility of the student. These costs are not included in the tuition.